Classic Application User's Guide

Two User's Guides

The OneSpan Sign Application (see Product Overview) currently offers two User Experiences:

  • The Classic User Experience for signers, senders and administrators.
  • The New User Experience for senders and administrators. For sender and administrator actions, this experience represents an enhancement over the Classic User Experience. This experience is described in the New Application User's Guide.

This chapter contains the following sections, which introduce the Classic User Experience:

The guide's remaining chapters describe how the following types of users can interact with the Classic User Experience to accomplish their tasks:

Minimum Software Requirements

What follows is a list of the environments supported by the OneSpan Sign service. Its dependencies are generally on the browser, not on lower-level components.

CAUTION: All of the following requirements are subject to change.

Operating Systems

  • Windows XP, 7, 8, 8.1, 10 (except touch-screen devices)
  • Mac OS X

Browsers

  • Internet Explorer 11
  • Edge
  • Chrome
  • Firefox
  • Safari (MacOS)
  • Opera

In all cases, cookies must be enabled. All combinations of the above browsers and operating systems are supported.

Devices

  • iOS - Safari
  • Android - Android Browser
  • Windows 8.x - IE 11

TIP: If you experience any issues on your mobile device, please contact Technical Support (sign.support@onespan.com; 1-855-MYESIGN).

PDF Viewers

Acrobat or similar software may be required to view and print PDF files.