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New Application User's Guide

Two User's Guides

The OneSpan Sign Application (see Architecture) currently offers two User Experiences:

  • The Classic User Experience for signers, senders and administrators. This experience is described in the Classic Application User's Guide.
  • The New User Experience for senders and administrators. For sender and administrator actions, this experience represents an enhancement over the Classic User Experience. This experience is described in this New Application User's Guide.

The following topics describe various aspects of the New User Experience:

The following sections describe how different users can employ OneSpan Sign to accomplish their tasks:

Minimum Software Requirements

What follows is a list of the environments supported by the OneSpan Sign service. Its dependencies are generally on the browser, not on lower-level components.

All of the following requirements are subject to change.

Operating Systems

  • Microsoft Windows 7, 8, 8.1, 10 (except touch-screen devices)
  • Mac OS X


  • Internet Explorer 11
  • Edge
  • Chrome
  • Firefox
  • Safari

For all browsers, cookies must be enabled.

Mobile Devices

  • iOS
  • Android
  • Windows

If you experience any issues on your mobile device, please contact Technical Support (sign.support@onespan.com; 1-855-MYESIGN).

PDF Viewers

Acrobat or similar software may be required to view and print PDF files.